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Get Reliable, Secure Virtual Assistants That Help You Scale

We help you find the right VAs. We train them on your systems and workflows so they can quickly contribute to your growth.

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Find the right virtual assistant

Secure, Reliable Virtual Assistants Trained for Your Business

We recruit the top 1% of applicants, then train your VA after hire to match your systems, workflows, and goals. You get long-term support from a trusted, fully embedded team member, without the overhead of hiring in-house.

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Vetted Talent Only

We accept just 1% of applicants, so you meet only high-quality candidates ready to learn your business.

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Tailored Training After Hire

Your VA isn’t pre-fit into a generic role. We train them after placement to align with your tools, tasks, and expectations.

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Secure from Day One

Our systems follow enterprise-grade security protocols. You get peace of mind knowing your data is handled with care.

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Embedded, Long-Term Support

We stay involved after onboarding to guide performance, answer questions, and help your VA grow with your business.

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Built for Real ROI

Our clients free up in-house staff, improve task turnaround, and scale faster, without adding payroll burden.

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Fully Integrated Virtual Assistants

What Your Virtual Assistant Can Do For You

Lava virtual assistants are trained post-hire to match your tools, processes, and client expectations. Here’s how they support your team across key areas:

Quoting & Renewals


Handle new business quotes, gather missing info, and support re-marketing workflows in your preferred systems.

CRM & Data Entry


Update records, log activities, organize client data, and ensure your pipeline stays clean and up to date.

Client Follow-Ups


Send reminders, schedule calls, and follow up on outstanding applications or payments, so nothing falls through the cracks.

Back Office Operations


Manage documents, monitor inboxes, request signatures, and chase down carriers or lenders when needed.

Support for Your Producers


Free up licensed staff to focus on selling while your VA handles admin, prep, and post-sale service.

Marketing Execution & Visibility


Your VA can support campaign coordination, post to social media, and request reviews keeping your brand active, visible, credible.
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Real Results for Real Agencies

$0B+

in Premium Supported Annually

Our VAs and automation blueprints help agencies write and manage billions in premium with greater accuracy, efficiency, and scalability.

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Secure by Design, Trusted by Leaders

We’re built with security at the core. From SOC2-focused systems to compliant workflows, agencies trust us with their most sensitive client data.

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Growth

From $8M to $46M in new business premium. Our custom-built CRM systems and embedded VAs have helped agencies scale faster—without adding overhead.

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How It Works

01

Book a Demo

Meet with our team to walk through what’s possible with virtual assistants and automation tailored to your agency.
02

Get a Custom Plan

We’ll build a clear, step-by-step strategy based on your goals, workflows, and tech stack.
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Onboard with Ease

We handle setup, training, and support so your virtual assistants and systems start delivering value fast.
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Execute and Evolve

Work with your dedicated Lava reps to refine and expand your plan over the next 12 months—so you keep improving while you grow.
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Transparent Pricing, Real Value

Pricing Overview

We keep pricing straightforward and aligned with results. Whether you're hiring your first virtual assistant or layering in automation, we tailor every solution to your agency’s goals. No bloated retainers. No vague “custom quotes.” Just clear plans built to scale with you.

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Hear from past clients

“Partnering with Lava changed everything. We went from struggling with clunky, homegrown automation to a fully integrated CRM and VA setup that doubled our premium in one year. The team at Lava just gets it, and they helped us move fast.”

Ross Bennett, VP at Heaton & Bennett Insurance

“The smartest thing I did for my business was hiring a virtual assistant through Lava. After the first 60 days of training, it completely changed how we work. I’m more productive as an agency owner and our whole team runs more efficiently.”

Kim Matthews, Owner, Associated Insurance Services

“From day one, Lava’s team matched me with VAs who were the right fit and got them trained fast. It’s freed me up to focus on growth while they handle the daily tasks. Communication has been seamless, Lava’s a long-term partner for us.”

Andy Goetz, Founder, LTC Specialists

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Are We Right For You?

Heading About Who’s a Good/Bad Fit

We want every client to succeed. That’s why we work best with agencies who are ready to commit to the systems, structure, and support that drive long-term results.

We’re Not a Good Fit For You If...

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You're looking for short-term help with no interest in long-term process improvement.

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You want a VA who comes fully trained without your input or involvement.

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You’re unwilling to adopt new tools or invest time in optimizing your agency's workflows.

We’re a Good Fit For You If...

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You’re looking to grow your team with highly capable support, without the overhead of U.S.-based hires.

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You have repeatable tasks a licensed agent shouldn’t be spending time on.

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You want a VA provider that vets, supports, and manages talent beyond the initial hire.

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FAQs

How are your virtual assistants trained?

What can and can’t a virtual assistant do?

How do you ensure security and compliance?