Top 1% Virtual Assistants.

We filter through thousands of applicants to find the best of the best, train them on your tools and workflows after hire, and stay involved long after onboarding. You get a capable, embedded team member without the overhead.

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TRUSTED BY

The Standard Behind Every Virtual Assistant We Place

Vetted Talent: We only accept the top 1% of applicants. Every candidate clears our full vetting process before you meet them.

Post-Hire Training on Your Systems: Your virtual assistant is trained on your specific tools, workflows, and expectations after placement.

Enterprise-Grade Security: Every virtual assistant operates within our security infrastructure from day one. Your data is protected.

Ongoing Performance Management: We stay involved after onboarding. If something is not working, we fix it.

Dedicated Lava Support: You have a direct line to our team, so you never have to manage this alone.

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What Your Virtual Assistant Can Do For You

Quoting & Renewals 

Handle new business quotes, gather missing info, and support re-marketing workflows in your preferred systems.

CRM & Data Entry 

Update records, log activities, organize client data, and ensure your pipeline stays clean and up to date.

Client Follow-Ups 

Send reminders, schedule calls, and follow up on outstanding applications or payments, so nothing falls through the cracks.

Back Office Operations 

Manage documents, monitor inboxes, request signatures, and chase down carriers or lenders when needed.

Support for Your Producers 

Free up licensed staff to focus on selling while your Virtual Assistant handles admin, prep, and post-sale service.

Marketing Execution & Visibility 

Your Virtual Assistant can support campaign coordination, post to social media, and request reviews, keeping your brand active, visible, and credible.

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Real Results for Real Businesses

$0B+

in Premium Supported Annually

Our Virtual Assistants and automation blueprints help agencies write and manage billions in premium with greater accuracy, efficiency, and scalability.

0%

Secure by Design, Trusted by Leaders

We’re built with security at the core. From SOC2-focused systems to compliant workflows, our customers trust us with their most sensitive client data.

0x

Growth

From $8M to $46M in new business premium. Our custom-built CRM systems and embedded Virtual Assistants have helped hundreds of businesses scale faster without adding overhead.

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How It Works

Book a Demo

Meet with our team to walk through what’s possible with virtual assistants and automation tailored to your business.

Get a Custom Plan

We’ll build a clear, step-by-step strategy based on your goals, workflows, and tech stack.

Onboard with Ease

We handle setup, training, and support so your virtual assistants and systems start delivering value fast.

Execute and Evolve

Work with your dedicated Lava reps to refine and expand your plan over the next 12 months, so you keep improving as you grow.

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Pricing Overview

We keep pricing straightforward and aligned with results. Virtual assistant placement starts at $14 to $15 per hour. Recruitment, training, security, and ongoing support are included. You pay for the hours. Nothing else.

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Lava Automation Virtual Assistants

Hear from past clients

“Partnering with Lava changed everything. We went from struggling with clunky, homegrown automation to a fully integrated CRM and VA setup that doubled our premium in one year. The team at Lava just gets it, and they helped us move fast.”

Ross Bennett, VP at Heaton & Bennett Insurance

“The smartest thing I did for my business was hiring a virtual assistant through Lava. After the first 60 days of training, it completely changed how we work. I’m more productive as an agency owner and our whole team runs more efficiently.”

Kim Matthews, Owner, Associated Insurance Services

“From day one, Lava’s team matched me with VAs who were the right fit and got them trained fast. It’s freed me up to focus on growth while they handle the daily tasks. Communication has been seamless, Lava’s a long-term partner for us.”

Andy Goetz, Founder, LTC Specialists

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Are You A Good Fit For Lava Automation?

We want every client to succeed. That’s why we work best with agencies who are ready to commit to the systems, structure, and support that drive long-term results.

We’re Not a Good Fit For You If...

You're looking for short-term help with no interest in long-term process improvement.

You want a Virtual Assistant who comes fully trained without your input or involvement.

You’re unwilling to adopt new tools or invest time in optimizing your agency's workflows.

We’re a Good Fit For You If...

You’re looking to grow your team with highly capable support, without the overhead of U.S.-based hires.

You have repeatable tasks a licensed agent shouldn’t be spending time on.

You want a Virtual Assistant partner that vets, supports, and manages talent beyond the initial hire.

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FAQs

How are your virtual assistants trained?

What can and can’t a virtual assistant do?

How do you ensure security and compliance?